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Privacy Policy

for Alexander Heron Group ltd t/a Alexander Heron Surveyors

This privacy policy outlines how Alexander Heron Surveyors collects and safeguards any information you provide while using our website. We are committed to ensuring your privacy is protected.
Information Collection

 

We may collect the following information:

  • Name and job title

  • Company name

  • Contact information including email address, residential address and phone number

  • Demographic details such as postcode, preferences, and interests

  • Other information relevant to customer surveys and offers

How We Use Your Information

The information gathered is utilised for the following reasons:

  • Providing services tailored to your needs

  • Internal record keeping

  • Improving our products and services

  • Periodically sending promotional emails about new services or relevant information, using the provided email address

  • Conducting occasional market research via email, phone, fax, or mail to customise our website according to your interests

  • Contacting individuals displaying interest in our services to ensure they receive relevant information

Security

We employ suitable physical, electronic, and managerial procedures to secure the information collected online and prevent unauthorised access or disclosure.

Cookies

Our website uses cookies to enhance user experience. Cookies are small files stored on your computer to analyse web traffic and personalise your online interactions. These help us improve our website functionality.

Third-Party Cookies

We utilise trusted third-party cookies, including those from Google Analytics and Google Adwords, to monitor and measure website engagement and the success of promotional ads.

Disabling Cookies

You have the option to accept or decline cookies via the pop-up notice on our site or by adjusting your browser settings. However, note that disabling cookies may limit certain functionalities on the site.

Links to Other Websites

Our site may contain links to external websites. Please note that we do not have control over their privacy policies, and we advise exercising caution when providing information on these sites.

Children

Our website is not intended for children's use, and we do not knowingly collect or maintain information about children.

Opting Out

You can unsubscribe from our marketing communications via the 'unsubscribe' link in our emails or by contacting us at hello@alexanderheron.com.

Personal Data

We process your personal data (name, address, telephone number, email address, house information) in compliance with the law to provide current and future services. We may share this data with relevant service providers, ensuring adequate protection and limited to the intended purpose.

Requesting Information

If you wish to know what personal information we hold about you, please write to us at: 66 Culvert Road, London, SW11 5AR. If you believe any information we hold is incorrect, please contact us promptly for corrections. You can also call us on 020 8087 0288

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